About this Salesforce Certified Business Analyst study guide
This page is your Salesforce Certified Business Analyst study guide. The certification validates skills that employers look for in Salesforce roles—whether you're an administrator, consultant, developer, or architect. It is designed for administrators and related roles who want to prove their knowledge with an industry-recognized credential.
Here you'll find section-wise exam weightage so you know exactly which topics carry the most questions, exam tips and prerequisites, a focused study plan, and sample practice questions with detailed explanations. All content on this page is original and unique—written specifically for this certification to help with both your preparation and search engine indexing. Use this page to align your study with the official outline and to gauge when you're ready to sit the exam. Many candidates use section weightage to prioritize high-value topics and practice questions to build exam-day confidence.
Passing this certification can support career progression, higher earning potential, and recognition in the Salesforce ecosystem. Salesforce exams are updated periodically, so we keep our materials aligned with current objectives.
Last reviewed: January 2025. Salesforce exam outlines may change; always check the official exam guide on Trailhead before booking.
Release compatible: Winter '26 — Study materials and objectives are aligned with the Winter '26 release (compared to Summer '25).
What's new in Winter '26:
- Agentforce and AI: New Agentforce for Service (IT Service), Agentic Commerce, and Agentforce Grid for low-code AI workflows—expect more AI-related objectives on Admin and Consultant exams.
- Data Cloud: Clean Rooms for privacy-safe data collaboration and zero-copy analytics; Data Cloud objectives may include new collaboration and governance topics.
- Automation & Platform: Enhanced automation capabilities and platform updates; Flow, Process Builder, and integration topics remain core—check the official outline for weightage changes.
- Tableau & Analytics: Tableau Next Concierge in Slack and conversational analytics; Tableau certs may reference new Slack and natural-language features.
- Security & Access: Continued focus on identity, access management, and secure data handling; relevant for Administrator and Architect tracks.
Salesforce Certified Business Analyst Study Guide
Certified Business Analysts understand business needs, capture requirements, and collaborate with stakeholders to develop Salesforce solutions that drive business improvements.
Exam Weightage by Section
Exam Topics
Exam Tips
- 1Requirements and Solution Design are 50%—practice discovery and documentation.
- 2Know stakeholder collaboration and how to translate business needs into Salesforce.
- 3Understand success metrics and analytics for solution validation.
- 4Be ready for “how would you gather requirements?” and “what would you recommend?”
Prerequisites
- •Business analysis or product experience
- •Salesforce basics
Focus Areas
- •Requirements and Discovery
- •Stakeholder Collaboration
- •Solution Design
- •Analytics
Study Strategy
Think like a BA: discovery, documentation, and recommendation. Practice writing user stories and mapping them to Salesforce features. Review the exam outline for deliverables.
Sample Practice Questions
Test your knowledge with these sample questions.
What is the primary focus of a Certified Business Analyst in Salesforce projects?
Which technique is commonly used to discover and document business requirements?
What deliverable does a Business Analyst typically produce before development begins?
How should a Business Analyst prioritize requirements when conflicts exist?
Which Salesforce artifact helps translate business requirements into implementable features?
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Contact Us for Full AccessFrequently Asked Questions
- What is covered on the Salesforce Certified Business Analyst exam?
- This page shows the section-wise exam weightage so you know exactly which topics carry the most weight. Use the exam topics and practice questions above to align your study with the official outline.
- What does a Salesforce Business Analyst do?
- Salesforce Business Analysts gather requirements, analyze business processes, design Salesforce solutions, and bridge the gap between business stakeholders and technical teams.
- Do I need technical experience for Business Analyst certification?
- No, Business Analyst focuses on business analysis skills rather than technical implementation. However, understanding Salesforce capabilities is essential.
- How do I prepare for the Salesforce Certified Business Analyst certification?
- Use the exam tips, prerequisites, and study strategy on this page. Focus first on the highest-weighted sections, then take the sample practice questions. Schedule the exam when you consistently score well on practice tests.
- Where can I find the official exam outline for Salesforce Certified Business Analyst?
- Salesforce publishes exam guides and outlines on Trailhead (trailhead.salesforce.com). This page's section weightage and topics are aligned with those outlines to help you prepare.