About this Salesforce Certified Sales Foundations study guide
This page is your Salesforce Certified Sales Foundations study guide. The certification validates skills that employers look for in Salesforce roles—whether you're an administrator, consultant, developer, or architect. It is designed for Sales professionals and related roles who want to prove their knowledge with an industry-recognized credential.
Here you'll find section-wise exam weightage so you know exactly which topics carry the most questions, exam tips and prerequisites, a focused study plan, and sample practice questions with detailed explanations. All content on this page is original and unique—written specifically for this certification to help with both your preparation and search engine indexing. Use this page to align your study with the official outline and to gauge when you're ready to sit the exam. Many candidates use section weightage to prioritize high-value topics and practice questions to build exam-day confidence.
Passing this certification can support career progression, higher earning potential, and recognition in the Salesforce ecosystem. Salesforce exams are updated periodically, so we keep our materials aligned with current objectives.
Last reviewed: January 2025. Salesforce exam outlines may change; always check the official exam guide on Trailhead before booking.
Release compatible: Winter '26 — Study materials and objectives are aligned with the Winter '26 release (compared to Summer '25).
What's new in Winter '26:
- Agentforce and AI: New Agentforce for Service (IT Service), Agentic Commerce, and Agentforce Grid for low-code AI workflows—expect more AI-related objectives on Admin and Consultant exams.
- Data Cloud: Clean Rooms for privacy-safe data collaboration and zero-copy analytics; Data Cloud objectives may include new collaboration and governance topics.
- Automation & Platform: Enhanced automation capabilities and platform updates; Flow, Process Builder, and integration topics remain core—check the official outline for weightage changes.
- Tableau & Analytics: Tableau Next Concierge in Slack and conversational analytics; Tableau certs may reference new Slack and natural-language features.
- Security & Access: Continued focus on identity, access management, and secure data handling; relevant for Administrator and Architect tracks.
Salesforce Certified Sales Foundations Study Guide
The Certified Sales Foundations certification is designed for individuals who exemplify sales excellence using a customer-centric methodology.
Exam Weightage by Section
Exam Topics
Exam Tips
- 1Sales Fundamentals and Salesforce CRM Basics are 75%—know sales fundamentals and CRM basics.
- 2Understand sales fundamentals: sales process, customer-centric methodology, and best practices.
- 3Know Salesforce CRM basics: leads, opportunities, accounts, and contacts.
- 4Be ready for "what is X used for?" questions.
Prerequisites
- •Sales experience
- •Salesforce basics
Focus Areas
- •Sales Fundamentals
- •Salesforce CRM Basics
- •Best Practices
Study Strategy
Complete Trailhead Sales Cloud basics. Understand the sales process and CRM fundamentals. Align with the exam outline.
Sample Practice Questions
Test your knowledge with these sample questions.
What is the Certified Sales Foundations certification designed for?
Which Salesforce product do Sales Professionals typically use daily?
What does a customer-centric sales methodology emphasize?
Which activity is key for sales excellence?
What role do Sales Professionals play in the organization?
Want More Practice Questions?
Get access to our complete question bank with detailed explanations.
Contact Us for Full AccessFrequently Asked Questions
- What is covered on the Salesforce Certified Sales Foundations exam?
- This page shows the section-wise exam weightage so you know exactly which topics carry the most weight. Use the exam topics and practice questions above to align your study with the official outline.
- What is Sales Foundations?
- Sales Foundations validates foundational sales knowledge and Salesforce CRM basics, focusing on sales processes, customer-centric methodology, and using Salesforce for sales.
- Is Sales Foundations a good starting point?
- Yes, it's designed for sales professionals new to Salesforce. It covers sales fundamentals and basic Salesforce CRM usage. No technical knowledge required.
- How do I prepare for the Salesforce Certified Sales Foundations certification?
- Use the exam tips, prerequisites, and study strategy on this page. Focus first on the highest-weighted sections, then take the sample practice questions. Schedule the exam when you consistently score well on practice tests.
- Where can I find the official exam outline for Salesforce Certified Sales Foundations?
- Salesforce publishes exam guides and outlines on Trailhead (trailhead.salesforce.com). This page's section weightage and topics are aligned with those outlines to help you prepare.