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About this Salesforce Certified Experience Cloud Consultant study guide

This page is your Salesforce Certified Experience Cloud Consultant study guide. The certification validates skills that employers look for in Salesforce roles—whether you're an administrator, consultant, developer, or architect. It is designed for consultants and implementers who want to prove their knowledge with an industry-recognized credential.

Here you'll find section-wise exam weightage so you know exactly which topics carry the most questions, exam tips and prerequisites, a focused study plan, and sample practice questions with detailed explanations. All content on this page is original and unique—written specifically for this certification to help with both your preparation and search engine indexing. Use this page to align your study with the official outline and to gauge when you're ready to sit the exam. Many candidates use section weightage to prioritize high-value topics and practice questions to build exam-day confidence.

Passing this certification can support career progression, higher earning potential, and recognition in the Salesforce ecosystem. Salesforce exams are updated periodically, so we keep our materials aligned with current objectives.

Last reviewed: January 2025. Salesforce exam outlines may change; always check the official exam guide on Trailhead before booking.

Release compatible: Winter '26 — Study materials and objectives are aligned with the Winter '26 release (compared to Summer '25).

What's new in Winter '26:

  • Agentforce and AI: New Agentforce for Service (IT Service), Agentic Commerce, and Agentforce Grid for low-code AI workflows—expect more AI-related objectives on Admin and Consultant exams.
  • Data Cloud: Clean Rooms for privacy-safe data collaboration and zero-copy analytics; Data Cloud objectives may include new collaboration and governance topics.
  • Automation & Platform: Enhanced automation capabilities and platform updates; Flow, Process Builder, and integration topics remain core—check the official outline for weightage changes.
  • Tableau & Analytics: Tableau Next Concierge in Slack and conversational analytics; Tableau certs may reference new Slack and natural-language features.
  • Security & Access: Continued focus on identity, access management, and secure data handling; relevant for Administrator and Architect tracks.
Experience Cloud

Salesforce Certified Experience Cloud Consultant Study Guide

The Experience Cloud Consultant certification validates your expertise in designing and implementing Experience Cloud sites for customers, partners, and employees.

60
Questions
65%
Passing Score
105 min
Duration
$200
Exam Fee

Exam Weightage by Section

Solution Design and Strategy25%
Site Setup and Configuration25%
Sharing and Security20%
Content and Personalization15%
Analytics and Optimization15%

Exam Topics

Experience Cloud BasicsTemplates & ThemesSharing & VisibilityContent ManagementPersonalizationSite AdministrationCommunity EngagementPartner ManagementAnalyticsIntegration

Exam Tips

  • 1Solution Design and Site Setup are 50%—know templates, sharing, and audiences.
  • 2Understand Sharing Sets, external users, and how to expose records to communities.
  • 3Know the difference between Experience Cloud and Sites (Classic).
  • 4Practice configuring a sample site: branding, pages, and sharing.

Prerequisites

  • Salesforce Certified Administrator
  • Experience Cloud or Community Cloud experience

Focus Areas

  • Solution Design and Strategy
  • Site Setup and Configuration
  • Sharing and Security
  • Content and Personalization

Study Strategy

Build a small Experience Cloud site from scratch. Configure sharing, audiences, and a few pages. Align each step with the exam outline.

Sample Practice Questions

Test your knowledge with these sample questions.

Question 1

Which Experience Cloud template is best suited for a self-service portal where customers can submit and track cases?

Question 2

What is the purpose of Audience Targeting in Experience Cloud?

Question 3

Which sharing model component allows external users to see records related to their Account?

Question 4

What is required to enable case deflection in an Experience Cloud site?

Question 5

Which feature allows partners to register deals and track their pipeline in Experience Cloud?

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Frequently Asked Questions

What is covered on the Salesforce Certified Experience Cloud Consultant exam?
This page shows the section-wise exam weightage so you know exactly which topics carry the most weight. Use the exam topics and practice questions above to align your study with the official outline.
What is Experience Cloud (formerly Community Cloud)?
Experience Cloud allows you to create branded portals for customers, partners, or employees. It enables self-service, collaboration, and engagement outside your main Salesforce org.
Do I need Platform Administrator before Experience Cloud Consultant?
Yes, Platform Administrator is required. You should also have hands-on experience configuring Experience Cloud sites, sharing sets, audiences, and community features.
How do I prepare for the Salesforce Certified Experience Cloud Consultant certification?
Use the exam tips, prerequisites, and study strategy on this page. Focus first on the highest-weighted sections, then take the sample practice questions. Schedule the exam when you consistently score well on practice tests.
Where can I find the official exam outline for Salesforce Certified Experience Cloud Consultant?
Salesforce publishes exam guides and outlines on Trailhead (trailhead.salesforce.com). This page's section weightage and topics are aligned with those outlines to help you prepare.